Retailers and banks block AI shopping agents, which often fail where access is allowed

1. 1:30 PM
   The Verge · AINews

   The RealReal blocks AI agents from shopping on its site after Muse hold exploit

   AIThe RealReal says it has updated its bot defense system to make it much harder for AI agents to log in, add items to cart, and check out. The change follows a Verge report that Meta's Muse agent could repeatedly re-add listings to carts as their 20-minute holds expired, blocking other shoppers for hours. The RealReal says agents can still surface its listings and direct Muse users to product pages.

1. 8:30 AM
   The Verge · AINews

   Retailers block AI shopping agents, and the agents often fail when access is allowed

   AIAmazon has sued Perplexity and blocked Meta's Muse agent from shopping on its site, while JPMorgan Chase CEO Jamie Dimon says the bank won't let outside agents access accounts. Even where access is allowed, The Verge found Muse was intermittently blocked by Target's bot check and suggested listings from a grocery chain that doesn't ship to the reporter's address.

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