Clover Health runs member support with ElevenLabs voice agents

ElevenLabs says Clover Health now runs its whole member journey with voice agents, covering care reminders, booking and confirmation.

A second ElevenLabs post describes the same deployment differently: voice agents handle care check-ins, plan benefit questions and member inquiries, and transfer callers to a Clover Health team member when human support is needed. The two posts do not say whether the agents handle the full journey or only these tasks, and neither gives call volumes or results.

Clover Health Head of Strategy Cameron Pringle will join Ashley Kramer on November 11 at an ElevenLabs event to explain how the company set up the deployment.