What does it take to enable humans to engage with AI agents about their health insurance?
@CloverHealth found out, with voice agents facilitating how members engage with their health plan, including care check-ins, navigating plan benefits and instant access to member inquiries, and transferring to a Clover Health team member whenever human support is needed.
Head of Strategy for the Office of the Chairman, Cameron Pringle, joins @ashleyekramer on Nov 11 to explain how.
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