Ethan Mollick disputes 1979 IBM slide saying computers cannot make management decisions

Ethan Mollick says on X that a 1979 IBM slide stating "a computer can never be held accountable, therefore a computer must never make a management decision" is false, and that it was false when it was made.

He says automated systems already make management decisions in trading, logistics, customer service and insurance, and that denying this lets people avoid responsibility for those decisions. Mollick posted his reaction to an MIT CSAIL post that showed the slide.