Stanford HAI study: Manager framing shapes how staff use AI tools

Stanford HAI faculty affiliate Arvind Karunakaran says two divisions at the same law firm received the same AI tool but used it differently.

One manager introduced the tool as a way to work faster, while the other asked paralegals what they would rather spend their time on. Karunakaran attributes the difference in use to how each manager framed the tool, according to the Stanford HAI post on X. The report gives no usage figures or outcome data for either division.