KPN launches Mobiel AI voice assistant for Dutch small business mobile subscriptions
Overview
KPN launches Mobiel AI, an add-on to its KPN EEN MKB mobile subscriptions that adds voicemail transcription, call summaries and a call routing menu for small business owners.
ElevenLabs built the voice AI, and according to a first-party ElevenLabs blog post, the two teams raised Dutch verification accuracy from roughly 50% to 90%.
According to KPN, voice data stays in the Netherlands, with ElevenLabs processing speech in real time and returning results to KPN. KPN says customer data is not used to train AI models or shared with third parties. Entrepreneurs keep their number and their plan.
Written by AI from the articles below · updated Nov 2, 1:03 PM ET
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- ElevenLabs BlogOfficialKPN launches Mobiel AI, a voice AI assistant for Dutch small business owners
AIKPN, the Dutch telecom provider, launches Mobiel AI, an add-on to its KPN EEN MKB mobile subscriptions that adds voicemail transcription, call summaries and a call routing menu. The voice AI is built with ElevenLabs, which KPN chose for speech quality and conversational AI, and the two teams raised verification accuracy in Dutch from roughly 50% to 90%. Voice data stays in the Netherlands, and KPN says customer data is not used to train AI models or shared with third parties.
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