Startups route AI agent tasks, especially phone calls, to human contractors
Overview
Startup executives say AI agents built on frontier models from Meta and OpenAI still struggle to reliably complete web tasks, especially phone calls, according to CNBC. Dazzle AI, Duckbill and Wajo AI therefore route those tasks to human contractors.
Duckbill offers an API that lets agent companies hand tasks to people. The report relies on the executives' statements and does not include measured failure rates.
Written by AI from the articles below · updated Oct 31, 8:36 AM ET
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- CNBC · TechnologyNewsHumans still handle tasks AI agents fumble, startups say
AIAI agents built on frontier models from Meta and OpenAI still struggle to reliably complete web tasks, especially phone calls, startup executives say. Dazzle AI, Duckbill and Wajo AI route those tasks to human contractors, with Duckbill offering an API that lets agent companies delegate tasks to people.
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