Humans still handle tasks AI agents fumble, startups say
AIAI agents built on frontier models from Meta and OpenAI still struggle to reliably complete web tasks, especially phone calls, startup executives say. Dazzle AI, Duckbill and Wajo AI route those tasks to human contractors, with Duckbill offering an API that lets agent companies delegate tasks to people.
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CNBC · Technology · cnbc.comPublished · added here
Original title: Humans are still doing the work behind some AI agents