NiCE says AI revenue grew 52% as legacy units slow
Overview
NiCE CEO Scott Russell says the company's AI-related annual recurring revenue grew 52% year over year, counting only multiyear commitments rather than pilots.
Russell says the Cognigy acquisition, closed a year ago, now underpins all of NiCE's conversational and agentic AI across its platform.
Russell says NiCE's legacy workforce management, analytics, Actimize and public safety businesses grow more slowly, and they are blended into reported revenue.
Written by AI from the articles below · updated Oct 19, 3:44 PM ET
Check the sources:
Article timeline
The articles in this story. Times are ET.
- SiliconANGLE · AINewsNiCE bets on AI, data and accountability as legacy business buys time
AINiCE CEO Scott Russell says the Cognigy acquisition, closed a year ago, now underpins all of the company's conversational and agentic AI across its platform. Russell says the company's AI-related annual recurring revenue grew 52% year over year, counting only multiyear commitments rather than pilots. He says NiCE's legacy workforce management, analytics, Actimize and public safety businesses, which grow more slowly, are blended into reported revenue.
Heat Trend
Not enough continuous observations to show a trend yet.