Walmart reports associate AI confidence rises after OpenAI training
Overview
Walmart says its June survey of 2.1 million associates drew more than 1.7 million responses about AI, and that 84% of U.S. frontline associates feel confident using digital tools.
Chief People Officer Maren Waggoner told CNBC that associates who took OpenAI training reported a 27% gain in confidence using AI.
Over the past 13 months Walmart has partnered with both Google and OpenAI on AI certification and learning programs offered to associates at no cost. The 27% figure is Walmart's own account of associates' self-reported confidence, and the survey does not report a comparison group or a measure of AI use on the job.
Written by AI from the articles below · updated Oct 27, 5:20 PM ET
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- CNBC · TechnologyNewsWalmart says AI training lifts associates' confidence with the technology
AIWalmart surveyed its 2.1 million associates in June and received more than 1.7 million responses about AI, Chief People Officer Maren Waggoner told CNBC. Waggoner said 84% of U.S. frontline associates say they are confident using digital tools, and associates who took OpenAI training reported a 27% confidence gain using AI. Walmart has partnered with Google and OpenAI on no-cost AI certification programs for associates over the past 13 months.
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