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Harper Insurance cuts call times 63% with LiveKit voice agent Harley

1 article1 sourcesince Oct 27Last article

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Harper Insurance says its LiveKit voice agent, Harley, cut average call times by 63%.

LiveKit's account, posted on X, says the agent has handled more than 10,000 insurance onboarding calls since August and that quotes now take two or three seconds instead of a day or two. The 63% figure and the call volume come from Harper's and LiveKit's own statements, and no independent measurement is cited.

Written by AI from the articles below · updated Oct 27, 5:20 PM ET

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Latest developmentOct 27, 5:02 PM ET
Harper Insurance cuts average call times 63% with a LiveKit voice agent

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The articles in this story. Times are ET.

Oct 27
  1. LiveKitOfficial
    Harper Insurance cuts average call times 63% with a LiveKit voice agent

    AIHarper Insurance says its LiveKit voice agent, Harley, cut average call times by 63%. The agent has handled more than 10,000 insurance onboarding calls since August, and quotes take two or three seconds instead of a day or two.

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