Check out how @Harper_Insure cut down average call times by 63% with their LiveKit voice agent!
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Harper Insurance cuts average call times 63% with a LiveKit voice agent
AIHarper Insurance says its LiveKit voice agent, Harley, cut average call times by 63%. The agent has handled more than 10,000 insurance onboarding calls since August, and quotes take two or three seconds instead of a day or two.
@livekit
Since August, Harley, the voice agent we built on @livekit, has run 10,000+ insurance onboarding calls. Average call time is down 63%, and quotes take two or three seconds on hold, not a day or two. My first engineering post @Harper_Insure, on how we built it: https://www.harperinsure.com/engineering/harley
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LiveKit · x.comPublished · added here
Original title: Check out how @Harper_Insure cut down average call times by 63% with their LiveKit voice agent!