“My ultimate goal is to have people stop pressing zero and yelling ‘human’ on the phone and instead say, ‘AI agent.’”
@ashleyekramer joined @MTSlive to talk about why people will soon prefer talking to an AI agent over waiting on hold.
Ashley Kramer says people will soon prefer AI agents over phone hold
AIAshley Kramer, speaking on MTS Live, says her goal is for people to stop pressing zero for a human and ask for an AI agent instead. She argues that people will soon prefer talking to an AI agent over waiting on hold.
Source details
ElevenLabs · x.comPublished
Original title: “My ultimate goal is to have people stop pressing zero and yelling ‘human’ on the phone and instead say, ‘AI agent.’”