Thought Industries launches Lens to flag conflicting product knowledge before customers see it
AIThought Industries launches Lens, an AI product that checks a business's product knowledge for conflicts across sources before it reaches customers, and joins it with its Academy course software in a Customer Knowledge AI Platform. Lens connects to existing sources such as help centers and product documentation without moving the data, and it is available now in beta.
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SiliconANGLE · AI · Duncan Riley · siliconangle.comPublished · added here
Original title: Thought Industries’ Lens checks product knowledge for conflicts before customers see it