Gergely Orosz says Meta removed human support from Instagram, so paying customers get AI support only. He reports that the AI support does not work for him, leaving him no way to report the problem or get a receipt.
Meta removed human support from Instagram, it’s AI support only for paying customers. Which is a decision, but OK.
But the AI support doesn’t work. As in, at all.
So I pay for a product with no support, no way to report this, and no way to get a receipt event
FML
Source: Gergely Orosz · x.comPublished · added here
