TELUS Digital's ElevenAgents voice agent cuts early cancellations by more than half
AITELUS Digital built an outbound voice agent on ElevenAgents to call new home internet customers in their first 90 days, explaining first bills, introducing self-serve tools, and prompting bundling discounts. Among customers who received a call, 30-day cancellations were less than half the rate of the broader new-customer cohort.
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ElevenLabs Blog · Aghasaf Jabrayilov · elevenlabs.ioPublished · added here
Original title: TELUS Digital cut early cancellations by more than half with ElevenAgents