Sierra introduces Compliance Console to help agents follow outreach rules
AISierra launches Compliance Console, a control layer built into its Horizon platform that helps companies keep proactive agent outreach within local rules across channels, use cases, states, and countries. Companies can adjust each control, from disclosures to frequency limits, to match local regulations and their own requirements.
Source details
Sierra Blog · Amar Virk · sierra.aiPublished · added here
Original title: Introducing Compliance Console