Starbucks plans AI-personalized digital drive-thru menus and AI for barista order input
AIStarbucks CEO Brian Niccol said on an earnings call that the company will explore recognizing participating customers at drive-thrus and presenting them personalized digital menus. Starting in 2027, Starbucks will test background AI models at the drive-thru to help baristas input orders more accurately and efficiently.
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The Verge · AI · Emma Roth · theverge.comPublished · added here
Original title: Starbucks wants to use AI to show you a ‘personalized digital menu’ at the drive-thru