Apple replaces some iPhone Duo inner screens that crack near the hinge
Overview
Apple says a small number of iPhone Duo units have an inner display problem and will replace them under AppleCare without requiring an AppleCare+ purchase, according to an Apple representative quoted by CNBC. Owners report creases, cracks, and horizontal bright lines near the hinge, and Apple's website lists $999 for an out-of-warranty inner-screen repair. The cause is unconfirmed: iFixit suggests a central hinge support that does not fully lower when the phone closes may be responsible, and a post on X by X.PIN claims an off-center hinge block presses on the OLED and that Foxconn Zhengzhou yields were 60–70%. Apple has not commented on the cause, and X.PIN's claims are unverified.
Written by AI from the articles below · updated Oct 28, 2:52 AM ET
Check the sources:
Developments
4 developments
- Oct 28, 2:46 AM ET · 1 articleX.PIN claims iPhone Duo screen cracks stem from hinge design and Foxconn yield issuesX.PIN: iPhone Duo screen cracks traced to off-center hinge block and low yields
- Oct 26, 2:43 PM ET · 2 articlesApple says it is aware of iPhone Duo inner-display issue, will replace affected units under AppleCareCNBC · Technology: Apple says it will replace iPhone Duo units with inner screen issues
- Oct 26, 12:10 PM ET · 1 articleiPhone Duo users report screen creases and cracks at the hinge two days after launch404 Media: iPhone Duo users report creases and cracks days after launch
- Oct 26, 11:56 AM ET · 1 articleSome iPhone Duo inner screens crack at the hinge within hours of unboxingZDNet · AI: iPhone Duo inner screens crack at the hinge within hours of unboxing
Article timeline
The articles in this story. Times are ET.
X.PIN@thexpinXiPhone Duo screen cracks traced to off-center hinge block and low yieldsAIiFixit's teardown found that an off-center hinge support block can shift and press on the inner OLED screen of the iPhone Duo. Sources say Foxconn Zhengzhou yields were stuck at 60–70%, pushing Apple to rush early batches to meet volume targets.

- GeekParkNewsApple's iPhone Duo inner screen cracks test new CEO John Ternus
AIGeekPark reports that some early iPhone Duo units have cracked inner screens near the hinge, with about 10 independent cases found by 9to5Mac. Apple said on October 26 that a small number of units had inner-screen problems and offered AppleCare replacements without an AppleCare+ purchase. iFixit's analysis points to a possible central hinge support not fully lowering when the phone is closed, though it has not confirmed this cause.
- CNBC · TechnologyNewsApple says it will replace iPhone Duo units with inner screen issues
AIApple says a small number of iPhone Duo units have an inner display issue and will be replaced under AppleCare warranty. Customers report horizontal bright lines from the hinge, and out-of-warranty inner-screen repair costs $999. Repair firm iFixit theorizes the damage may stem from the hinge design.
- 404 MediaNewsPickiPhone Duo users report creases and cracks days after launch
AIOwners of Apple's $2,000 foldable iPhone Duo report creases and screen cracks along the hinge shortly after launch, a problem users call "crackgate." iFixit speculates that a central support bar or the hinge rails could cause a white line of stuck pixels, and 9to5 Mac reports most affected buyers got replacements from Apple. Apple did not respond to comment, and reviewers' fold tests reached between 1,000 and 55,000 folds.
- ZDNet · AINewsiPhone Duo inner screens crack at the hinge within hours of unboxing
AISome iPhone Duo owners report bright white lines on the inner display within hours of ownership, with identical damage across reports. ZDNET says the cause is unknown, though iFixit's teardown suggests the hinge mechanism may be stressing the screen. Owners should document the damage and seek a refund or replacement, as Apple's supply of the Duo is low.
Heat Trend
- Current comparable heat
- 36
- Peak comparable heat
- 66Oct 26, 3:00 PM ET
- Change in past 24 hours
- -33%
The trend compares only continuously observed participants, so its scope may be smaller than the current heat total. Hover or tap for hourly heat; use arrow keys with a keyboard.