Guardian columnist says AI phone receptionist gave him wrong car pickup dates
Overview
Guardian columnist Hugh Riminton says Sophie, an AI employee answering the phone at XYZ Mechanics, gave him a Saturday noon pickup time for his car.
When he arrived on Wednesday, the gate was locked. Riminton says Sophie put him through to a human when he asked. Mechanic Mike says the car would be ready on Tuesday.
Written by AI from the articles below · updated Nov 2, 7:10 PM ET
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The articles in this story. Times are ET.
- The Guardian · AINewsAI receptionist Sophie gave a columnist false car pickup times at a mechanic shop
AIGuardian columnist Hugh Riminton says Sophie, an AI employee answering the phone at XYZ Mechanics, gave him a pickup time of Saturday at noon, then said Wednesday when he arrived to find the gate locked. Mechanic Mike says the car would be ready Tuesday, and Riminton says Sophie put him through to a human when asked.
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