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Grok Bot clears 204 support tickets in about 10 minutes with one engineer approval

1 article1 sourcesince Oct 20Last article 1h ago ·

Overview

AISummary of 1 article

A team says it uses Grok Bot to spot incidents in its support queue and respond to the related tickets.

In one incident, the bot cleared 204 tickets in a batch in about 10 minutes, and one engineer approved the batch. The only report is a single X post by the team, so the account and the timing are unverified by any independent source.

Written by AI from the articles below · updated Oct 20, 4:52 PM ET

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Oct 20
  1. Grok BotOfficial
    Grok Bot clears 204 support tickets in about 10 minutes

    AIA team says it uses Grok Bot to spot incidents in its support queue and respond to associated tickets. In one incident, the bot cleared 204 tickets in about 10 minutes, with one engineer approving the batch.

    Image from @bot's post

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