OpenAI describes Singapore Airlines' use of its models and API
Overview
OpenAI says Singapore Airlines uses its models and API for customer support, travel discovery, and employee productivity.
In OpenAI's account, the airline's Kris chatbot doubled its CSAT score. The source is OpenAI's own customer story, and the report gives no independent verification of the CSAT figure.
Written by AI from the articles below · updated Nov 11, 2:46 AM ET
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The articles in this story. Times are ET.
- OpenAI NewsOfficialSingapore Airlines uses OpenAI models and API for customer support and staff tools
AIOpenAI says Singapore Airlines uses its models and API to improve customer support, travel discovery, and employee productivity. The source says the airline's Kris chatbot doubled its CSAT score.
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