Google Cloud outlines three layers for production voice agents
Overview
Google Cloud's Sergio Villani and Pedro Melendez say production voice agents depend on three layers: API constraints, transcript handling, and telephony.
In a post shared on X by Google Cloud Tech, they state that Gemini 3.8 Live and Gemini 3.8 Live Extended Thinking are speech-to-speech models that skip the transcription hand-off. The article itself focuses on the transcript-based path.
Written by AI from the articles below · updated Nov 3, 5:25 PM ET
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Google Cloud Tech@GoogleCloudTechOfficialGoogle Cloud explains three layers for taking voice agents to productionAIGoogle Cloud's Sergio Villani and Pedro Melendez say production voice agents depend on three layers: API constraints, transcript handling, and telephony. They note that Gemini 3.8 Live and 3.8 Live Extended Thinking are speech-to-speech models that skip the transcription hand-off, while the article focuses on the transcript-based path.
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