AI agents need managing as digital workers, not just automating tasks
Overview
Xiao Mengjie, an AI product marketing manager at a Big Tech firm in Shanghai, says two AI agents she assigned a simple task spent a prolonged exchange negotiating responsibilities and verification duties instead of dividing the work.
She says the agents created communication overhead that made the process formal and cumbersome, as reported by the South China Morning Post.
Written by AI from the articles below · updated Oct 18, 10:15 AM ET
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- South China Morning Post · TechNewsThe AI promise was automation. The reality? Managing digital workers.
AIXiao Mengjie, an AI product marketing manager at a Big Tech firm in Shanghai, says two AI agents she assigned a simple task spent a prolonged exchange negotiating responsibilities and verification duties instead of dividing the work. She says the agents created communication overhead, making the process formal and cumbersome.
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