ElevenLabs partners with Banner Health to answer patient calls with AI voice agents

ElevenLabs says it is partnering with Banner Health to have AI voice agents answer patient calls, starting with primary care scheduling.

According to ElevenLabs, the ElevenAgents system can book, reschedule, or cancel appointments directly in Banner's electronic medical record at any hour.

When a patient asks for a person, ElevenLabs says the call is transferred to a Banner team member with the necessary context. The announcement comes from ElevenLabs' own post on X, so the scope and performance of the deployment are not independently reported.