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ElevenLabs partners with Banner Health on AI voice agents for patient calls

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ElevenLabs says it is partnering with Banner Health to answer patient calls with AI voice agents, starting with primary care scheduling. The ElevenAgents system books, reschedules, or cancels appointments directly in Banner's electronic medical record at any hour, and transfers calls to a Banner team member with context when a patient asks for a person.

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@ElevenLabs

We’re partnering with Banner Health to answer patient calls with AI voice agents, starting with primary care scheduling.

Patients call any time of day or night, and ElevenAgents books, reschedules, or cancels appointments directly in Banner’s electronic medical record. When a patient needs a person, the call transfers to a Banner team member with the necessary context.

Read more: https://elevenlabs.io/blog/banner-health

Source: ElevenLabs · x.comPublished · added here