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Large US and UK firms report 28% of software budgets go to unwanted vendor upgrades

1 article1 sourcesince Oct 20Last article 2h ago ·

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US and UK firms report spending 28% of their software budgets on upgrades they would not have chosen, according to a survey reported by Rohan Paul on X. The figures come from that report, which does not name the surveying organization in the material provided.

78% of respondents say their main software supplier decides when and how the software changes, and 95% have paid for an upgrade they expected would worsen results. Their most recent vendor-driven change cost an average of $12.87 million a year. Among firms that slowed, paused or cancelled an AI or data project, 34% called vendor-driven costs a major factor.

Written by AI from the articles below · updated Oct 20, 1:44 PM ET

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Latest developmentOct 20, 1:15 PM ET
Large firms report 28% of software budgets go to unwanted vendor upgrades

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Oct 20
  1. Rohan PaulX
    Large firms report 28% of software budgets go to unwanted vendor upgrades

    AIUS and UK firms report spending 28% of software budgets on upgrades they would not have chosen. 78% say their main supplier decides when and how the software changes, and 95% have paid for an upgrade they expected to worsen results. Their latest vendor-driven change cost $12.87M a year on average, and 34% of firms with a slowed, paused or cancelled AI or data project called vendor-driven costs a major factor.

    Image from @rohanpaul_ai's post

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