Podqi study finds shopping chatbots recommend risky retail sites
Overview
IP protection firm Podqi found that ChatGPT, Gemini and Perplexity cited or showed risky retail websites, including fake and reregistered domains, in answers to shopping questions.
The study, shared exclusively with The Verge, prompted the three chatbots with a handful of shopping-related questions about 151 brands and reviewed 6,795 answers.
Gemini showed risky sites in 4 percent of answers, ChatGPT in 8 percent and Perplexity in 15 percent. Podqi reports that smaller brands were at higher risk.
Written by AI from the articles below · updated Nov 12, 12:04 PM ET
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- The Verge · AINewsPodqi study finds AI chatbots recommend risky retail websites
AIPodqi found that ChatGPT, Gemini, and Perplexity cited or showed risky retail sites, including fake and reregistered domains, across 6,795 answers. Gemini showed them in 4 percent of answers, ChatGPT in 8 percent, and Perplexity in 15 percent, with smaller brands at higher risk.
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