Alibaba plans to embed AI in Taobao and Tmall merchant workflows from 2027
Overview
Alibaba plans to bring AI into merchants' internal workflows on Taobao and Tmall starting in 2027, according to Tmall president Liu Bo, who spoke at the company's Singles' Day media briefing.
Liu says the rollout of AI on the two platforms over the past year "exceeded expectations."
Qwen Work, Alibaba's enterprise AI assistant, is expected to be a key product in the push. Its e-commerce version began testing this week for merchants that sell across multiple platforms.
Written by AI from the articles below · updated Oct 16, 10:30 AM ET
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- South China Morning Post · TechNewsAlibaba plans to embed AI across Taobao and Tmall merchant workflows in 2027
AIAlibaba's Tmall president Liu Bo says AI will enter merchants' internal workflows comprehensively starting next year. Qwen Work, Alibaba's enterprise AI assistant, will be a key product in the push, and its e-commerce version began testing this week for merchants selling across multiple platforms. Liu says the rollout of AI on Taobao and Tmall over the past year "exceeded expectations."
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