ElevenLabs adds native ElevenAgents integrations with four contact center platforms
Overview
ElevenLabs says ElevenAgents now integrates natively with NiCE CXone, Genesys Cloud, Amazon Connect and Five9, so enterprises can add voice agents to existing contact centers.
Other platforms can connect over Session Initiation Protocol (SIP). ElevenLabs says the agents support more than 90 languages and over 17,000 voices.
The Five9 integration, called AI Agent Connect, is a Five9 add-on. ElevenLabs says customers must contact their Five9 account team to enable it.
Written by AI from the articles below · updated Nov 4, 12:49 PM ET
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- ElevenLabs BlogOfficialElevenLabs integrates ElevenAgents with NiCE CXone, Genesys Cloud, Amazon Connect and Five9
AIElevenLabs says ElevenAgents now integrates natively with NiCE CXone, Genesys Cloud, Amazon Connect and Five9, letting enterprises add voice agents to existing contact centers. Other platforms can connect over Session Initiation Protocol (SIP), and the agents support more than 90 languages and over 17,000 voices. AI Agent Connect, the Five9 integration, is a Five9 add-on that customers must enable through their Five9 account team.
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