Instinct Concierge AI calls Michaels for Allie K. Miller without giving her a transcript
Overview
AI marketer Allie K. Miller used Instinct Concierge to have an AI phone assistant ask Michaels whether it had a unicorn balloon in stock and how long inflation would take.
Miller says the AI reached a human on the second call and texted her the answer. Instinct provides no transcript or recording of the call, and Miller says the lack of transparency about AI-to-human calls troubles her.
Written by AI from the articles below · updated Oct 20, 5:58 PM ET
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Allie K. Miller@alliekmillerXAI phone assistant calls a store for Allie K. Miller, with no transcriptAIAllie K. Miller used Instinct Concierge to ask Michaels whether it had a unicorn balloon in stock and how long inflation would take. The AI reached a human on the second call and texted back the answer, but Instinct provides no transcript or recording. Miller says the lack of transparency about these AI-to-human calls troubles her.

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