Replit customer Travis's team reports 60% faster issue resolution with a Replit-built triage app

Replit says Travis and his team cut customer issue resolution time by 60% in six months.

They built a triage app on Replit to handle ticket volume that doubled and to get urgent issues attention sooner.

The figure comes from a Replit post on X, which relays the team's results. The post does not give a baseline measurement or describe how resolution time was calculated.