Customers are no longer happy with fast responses. They want things fixed fast. Humans copy pasting context between tools slows you down.
Cognition says customers want problems fixed fast, not just quick replies
AISummary
Cognition says customers no longer want fast responses and instead want problems fixed quickly. The post argues that humans copy-pasting context between tools slows teams down.
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Source: Cognition · x.comPublished · added here