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ElevenLabs introduces Routines for ElevenAgents to handle pre- and post-call work

AIElevenLabs introduces Routines in ElevenAgents, which handle work before and after conversations. Examples include pre-screening a mortgage applicant and calling back within minutes, or texting customers to explain a confusing bill before it becomes a dispute.
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With Memory, agents can remember. Now they'll be able to follow through, too.

Routines in ElevenAgents handle the work before and after conversations, like pre-screening a mortgage applicant and calling back within minutes, or texting customers to explain a confusing bill before it turns into a dispute.

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ElevenLabs · x.comPublished · added here

Original title: With Memory, agents can remember. Now they'll be able to follow through, too.