Spending on AI tokens keeps climbing. Why aren't revenue and profits keeping pace?
Robin's answer: companies have replaced the motor without redesigning the factory.
With AI as the new electricity, the intelligent organization becomes the factory of the AI era. There, productivity gains come from redesigning work around AI. That means embedding agents in sales, customer service, R&D and operations.
Replacing the motor is the starting point. Redesigning the factory is the turning point.