Databricks shows how voice agents use context and governance to serve customers
AIDatabricks says voice agents need customer context, business rules, and governance to create real value on live calls. Its prototype pairs partner tools LiveKit, Deepgram, and ElevenLabs for the conversation layer, with Databricks supplying the reasoning layer.
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Databricks Blog · databricks.comPublished · added here
Original title: Voice Agents are here. Context turns them into real customer value.