O'Reilly's Andrew Odewahn details an AI research agent that flags toil and tech debt
AIAndrew Odewahn, CTO of O'Reilly Media, described a research agent that connects to the company's Productboard, Jira, GitHub, service catalog, and observability tools through MCP. The agent's analysis changed from recommending a hire to calling the team's overhead problem structural, after its Expert Intelligence layer applied Google's concept of toil. The team followed its recommendations to run a toil audit and closed a substantial part of its backlog.
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O'Reilly Radar · oreilly.comPublished · added here
Original title: Getting Smarter, Not Just Faster