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Published
8/100

Jerry Liu hosts an AI leaders dinner on insurance automation and human oversight

AIJerry Liu says a private dinner for AI leaders in insurance at Niku Steakhouse discussed how much work AI automates today and where humans stay in the loop. He says most builders have moved from small deterministic workflows to agents that deliver end-to-end outcomes, with leaner teams.
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Last Thursday we hosted a private dinner for AI leaders in insurance at Niku Steakhouse.

The discussion was so good we forgot to take a photo :) We created a photorealistic rendering of what the conversation looked like below.

We live in a world where frontier models are exponentially improving every month. This raises many interesting questions around the opportunity for agentic automation, both within the external products that folks are building (e.g. automating claims, underwriting), and within internal organization and engineering processes.

We opened with two questions:
1. How much of your work is AI actually automating today?
2. In an industry this regulated, where does a human stay in the loop?

Human in the loop will always be needed for verification and legal purposes in highly regulated environments. But it is fascinating to see that most builders have evolved from building small deterministic workflows into agents that can deliver e2e outcomes. They're also able to build product with a team that's leaner than ever and still multiples more productive than the same time last year.

Big thanks to @imaanxsultan for organizing!

This is the first dinner for Marginalia, a private dinner series that gathers AI leaders one industry at a time. Thanks to everyone for a great discussion, and we’re hoping to host the next one soon!

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Original title: Last Thursday we hosted a private dinner for AI leaders in insurance at Niku Steakhouse.