Savannah Kunovsky says AI should be added to products only where it helps users
AIIdeo industrial product designer Savannah Kunovsky tells IEEE Spectrum that teams often add AI under investor pressure, and that AI replaced working controls in products such as Humane's AI Pin. She says designers should first ask who the product is for and what they need, then choose the right capability, which may not be a large language model.
Source details
IEEE Spectrum · AI · Stephen Cousins · spectrum.ieee.orgPublished · added here
Original title: When Does It Actually Make Sense to Put AI Into Products?