Infor builds industry-specific AI agents to reduce hallucinations in enterprise workflows

Infor is developing industry-specific AI agents for industrial manufacturing, aerospace and defense, automotive, and food and beverage, built on its existing industry applications.

Suresh Jayaraman, Infor's senior vice president of product management and development, said generic agents often fail to give deterministic answers and produce hallucinations.

Infor's 2026.10 release adds guardrails through security and scopes, while agents still need human approval to move orders between customers.