There were reports of usage draining faster than anticipated for some users over the weekend. We've identified approximately 40,000 accounts that had an inconsistency on which usage limits where the actual usage that was applied did not correspond to their actual selected plan. We are reaching out individually to all these users and have corrected the issue. If this affected you, we'll add credits to your account. Sorry we got this wrong.
OpenAI fixes usage limit bug affecting about 40,000 accounts
AIOpenAI says it found about 40,000 accounts where applied usage limits did not match their selected plans, causing some users' usage to drain faster than expected over the weekend. The company says it has corrected the issue, is contacting affected users individually, and will add credits to affected accounts.
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Original title: There were reports of usage draining faster than anticipated for some users over the weekend. We've identified approximately 40,000 accou...