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How DXC built a multi-model AI substrate on Amazon Bedrock

AIAmazon explains how DXC built DXC OASIS, an agent system for IT operations, on Amazon Bedrock, which gives access to Anthropic Claude, Amazon Nova, Meta Llama and open-weight models through one managed interface. Bedrock Guardrails enforce content filtering, PII redaction and denied-topic policies across all models, while AWS PrivateLink keeps inference traffic inside the customer's VPC. DXC says the system has cut resolution time by 95% on average across 56 measured use cases since general availability in March 2026.
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AWS Machine Learning Blog · Asif Fouzi · aws.amazon.comPublished · added here

Original title: How DXC Technology built a multi-model AI substrate on Amazon Bedrock