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Developer reports unexplained Uber account ban after 15 years of use

1 article1 sourceLast article 21h ago ·

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A developer, relayed by journalist Gergely Orosz on X, says they woke up earlier in the week unable to access their Uber account and were told after several support exchanges that they had been banned.

They say they have no idea why, despite having held the account for over 15 years.

Orosz adds his own view that machine-learning moderation systems at large companies, combined with Uber no longer depending on any single customer's business, make such bans frustrating and common. This is his commentary, not a documented finding about Uber's systems or the reason for this ban.

Written by AI from the articles below · updated Oct 8, 9:06 PM ET

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Latest developmentOct 8, 4:15 AM ET
From a dev I know: “I woke up earlier this week not being able to access my Uber account, and after a few exchanges with the support team I found out that I've been banned. I don't have the slightest clue what is going on, I've had my Uber account for 15+ years.” ML systems + being a large company… and Uber doesn’t need your business anymore It’s frustrating and happens all the time

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Oct 8
  1. Gergely Orosz
    From a dev I know: “I woke up earlier this week not being able to access my Uber account, and after a few exchanges with the support team I…

    AI…found out that I've been banned. I don't have the slightest clue what is going on, I've had my Uber account for 15+ years.” ML systems + being a large company… and Uber doesn’t need your business anymore It’s frustrating and happens all the time

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