# Bad Influence story: a16z's Olivia Moore says AI agents are becoming a new business customer channel

Active · 1 article · 1 source · First reported 11-11 10:02. Times are ET.
Story page: https://badinfluence.news/story/ca46488f-e5cf-41d4-83b2-4d7f75bf6c27

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[Bad Influence external source material begins]
Latest update (11-11 10:02): Olivia Moore argues AI agents are becoming a new customer channel for businesses

Overview: Olivia Moore of a16z argues that AI agents will increasingly choose products and services on users' behalf, creating what she calls a B2A (business-to-agent) economy. She cites Shopify's eightfold rise in AI-driven traffic in Q1 2026 and says agents started about 40% of GitHub pull requests as of September 2026, up from 17% six months earlier. Moore writes that enterprises still blocking agent traffic over fraud and chargeback concerns may need to embrace this channel.

Coverage timeline (newest first):
1. 11-11 10:02 · a16z News · [Olivia Moore argues AI agents are becoming a new customer channel for businesses](https://badinfluence.news/items/aw4behngso0b5a9a3nugad71d)
[Bad Influence external source material ends]

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