Snyk moves internal support agent Snyk Assist into core product for all paying customers
Overview
Snyk has moved its internal support agent, Snyk Assist, into the core Snyk product, giving every paying customer access as of 1 September 2026.
The agent appears as a panel in the top bar of every page, alongside new navigation. According to a LangChain Blog post, which is first-party reporting, the agent answers questions in plain language and can open support cases or log feature requests.
The post says Snyk Assist is built on LangChain and LangGraph, with observability in LangSmith, and runs as a single agent across Slack, web and API surfaces. Tools are attached according to each user's permissions.
Written by AI from the articles below · updated Oct 8, 9:48 PM ET
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- LangChain BlogSnyk Assist: How Snyk Turned an Internal Support Agent into a Customer Feature
AISnyk moved its internal support agent, Snyk Assist, into the core Snyk product in September 2026, giving every paying customer access. Built on LangChain and LangGraph with observability in LangSmith, the agent answers questions in plain language and can open support cases or log feature requests. It runs as a single agent behind Slack, web and API surfaces, with tools attached per user permissions.
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