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ElevenLabs launches synthetic voice detection for phone call openings

3 articles2 sourcessince Oct 9Last article 55m ago ·

Overview

AISummary of 3 articles

ElevenLabs announces synthetic voice detection that analyzes a caller's speech in the first seconds of a phone call to determine whether it is human or AI generated.

Calls are then routed based on that result. The company says the feature gives people a human-oriented experience, gives agents bounded interactions, and lets it stop bad actors. The announcement, posted on X, does not include detection accuracy figures or details on how routing rules are set.

Written by AI from the articles below · updated Oct 9, 5:15 PM ET

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Article timeline

The articles in this story. Times are ET.

Oct 9
  1. ElevenLabsOfficial
    ElevenLabs launches synthetic voice detection for phone calls

    AIElevenLabs is launching synthetic voice detection that analyzes a caller's speech in the first seconds of a call to determine whether it is human or AI generated. Calls are then routed accordingly, so people get a human-oriented experience, agents get bounded interactions, and bad actors can be stopped.

    Image from @ElevenLabs's post
  2. ElevenLabsOfficial
    ElevenLabs adds synthetic voice detection to ElevenAgents

    AIElevenLabs is releasing synthetic voice detection in ElevenAgents to help businesses identify AI agents calling on behalf of individuals, companies, or bad actors. The company is also joining the Personal Agent Protocol working group to help define how agents interact.

    Image from @ElevenLabs's post
  3. ElevenLabs BlogOfficial
    ElevenLabs releases synthetic voice detection in ElevenAgents for business calls

    AIElevenLabs is releasing synthetic voice detection in ElevenAgents, which analyzes a caller's speech in the first few seconds and labels it as human or AI generated. Businesses can then set rules, such as prioritizing verified humans, limiting AI callers to bounded exchanges, or stopping impersonation attempts before sensitive actions. The feature is available now to enterprise customers supported by its Forward Deployed Engineering team, and will reach a broader group of enterprise customers later this month as a configurable option.

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