# Svpino says agents get their own email and messaging channels

> Original title: This gives agents their own email address and messaging channels.

- Source: Santiago
- Published: 2026-11-10T18:31:35.000Z
- Bad Influence: https://badinfluence.news/items/znu4lpptw5tewux62bl6tfhnm
- Original: https://x.com/svpino/status/2120222858270118157

## Summary

Santiago (@svpino) says agents now get their own email address and messaging channels, and can wake from idle when an email reply arrives with the full thread, files, and conversation history. He expects the feature to be popular with builders of customer support agents. Background from Inkbox says it raised $5.3M and launched hosted agents that sleep when idle.

## Post

This gives agents their own email address and messaging channels.

Better yet: you can have an idle agent that wakes up as soon as an email reply comes in, picks up the full thread, accesses files, and maintains its conversation history.

This will be very popular with people building customer support agents.

## Quoted post @rayruizhiliao

> We raised $5.3M to give AI agents a computer to run on, with their own email, phone, iMessage, and WhatsApp
> 
> Led by @peakxvpartners, with @rauchg, @sternhenri, @jefrankle, @cjc, and @daniel_levine 
> 
> Today we’re launching hosted agents on @inkbox_ai. Your agent runs next to its communication channels, so it never misses a reply. It sleeps when idle, so you don’t pay for downtime.
> 
> In the 4 months since our YC launch, we’ve processed millions of messages for AI agents.

https://x.com/rayruizhiliao/status/2120217092553413028