# OpenAI adds Business Agents for customer inquiries in ChatGPT Business

> Original title: OPENAI 🔥: ChatGPT Business users can now claim their businesses and build a Business Agent to answer customers' inbound requests.

- Source: Testing Catalog
- Published: 2026-11-10T19:19:07.000Z
- Bad Influence: https://badinfluence.news/items/zewqinfhjt6wrybi4e9ycfgvg
- Original: https://x.com/testingcatalog/status/2120234819980296288

## Summary

OpenAI says ChatGPT Business users can now claim their businesses and build a Business Agent to answer customers' inbound requests. The experience is available to eligible businesses in the US. Earlier this year, OpenAI introduced a way to target custom business AI Agents from ChatGPT ads.

## Post

OPENAI 🔥: ChatGPT Business users can now claim their businesses and build a Business Agent to answer customers' inbound requests. 

This new experience is available to eligible businesses in the US. 

Earlier this year, OpenAI also introduced a capability to target custom business AI Agents from ChatGPT ads. 

Looks like a funnel is becoming complete 👀 https://x.com/OpenAI/status/2120216592395174382/video/1

[Video](https://badinfluence.news/api/img-proxy?u=https%3A%2F%2Fpbs.twimg.com%2Famplify_video_thumb%2F2120214011451170817%2Fimg%2Fp-eqRNRKImbCTq9L.jpg&mode=thumb&exp=1794528000&sig=854355c1fc3e095f)