# Replit triage app cuts customer issue resolution time by 60%

> Original title: Travis and his team cut customer issue resolution time by 60% in 6 months.

- Source: Replit
- Published: 2026-11-02T19:32:34.000Z
- Bad Influence: https://badinfluence.news/items/ylx1555bqebc37exi7mwos7dd
- Original: https://x.com/Replit/status/2117339099468341633

## Summary

Travis and his team cut customer issue resolution time by 60% in six months. They built a triage app on Replit to handle doubling ticket volume and get urgent issues attention sooner.

## Post

Travis and his team cut customer issue resolution time by 60% in 6 months.

They built a triage app on Replit to help address doubling ticket volume, getting attention to urgent issues sooner.

[Video](https://badinfluence.news/api/img-proxy?u=https%3A%2F%2Fpbs.twimg.com%2Famplify_video_thumb%2F2117338718927462400%2Fimg%2FCthyWFP7F2jaVzXY.jpg&mode=thumb&exp=1793836800&sig=0065ba5701219f04)