# Circle K cuts DevOps incident triage to under 15 minutes with Amazon Bedrock

> Original title: How Circle K accelerated DevOps incident triage to under 15 minutes with Amazon Bedrock

- Source: AWS Machine Learning Blog
- Published: 2026-11-02T17:00:58.000Z
- Bad Influence: https://badinfluence.news/items/xqvfar87k2ulxl4e10c7gox73
- Original: https://aws.amazon.com/blogs/machine-learning/how-circle-k-accelerated-devops-incident-triage-to-under-15-minutes-with-amazon-bedrock/

## Summary

Circle K built an agentic AI triage system on Amazon Bedrock that investigates Grafana alerts and posts structured summaries to Slack within minutes. The company says mean triage time fell to under 15 minutes, a 67–75 percent reduction based on its internal incident-response metrics. The initial system ran on Amazon Bedrock Flows and was later migrated to Amazon Bedrock AgentCore.